Policy Formulation
Today, the business environment is changing rapidly. JTC recognises the need to review our planning policies and guidelines. The guiding principles for reviewing our policies will focus on moving away from the traditional 'one size fits all' approach and regulating with a lighter touch.
- Cutting out red tape remains a key focus. Our aim is to have a user-friendly and responsive JTC-customer interface. To achieve this, we have introduced "sunset clauses" to our policies. Policies will be reviewed at least once every 2 years and those that are no longer relevant will expire automatically.
- In reviewing our policies, we have adopted a pro-enterprise mindset. We proactively engage customers via platforms such as business association dialogues, to understand their concerns better.
- With the "negative list" approach to policy formulation, we are also moving away from specifying what customers "can do" to what customers "cannot do" (e.g Instead of JTC prescribing the investment and plot ratio figures, customers will declare their investment and plot ratio figures. Their lease tenure will be adjusted accordingly if they do not meet their declared investment and plot ratio figures. Customers thus enjoy more flexibility in their business operations.)
For more details, please contact our officers at 1800-5687000 or
for assistance.