Report-A-Fault app
JTC Headquarters

JTC Corporation
The JTC Summit
8 Jurong Town Hall Road
Singapore 609434
Location Map

Contact Centre Hotline

Local: 1800 - 5687000
Overseas: +65 6560 0056
Fax: +65 6565 5301

Hotlines operate from Mondays to Fridays 8:30am - 6:00pm, and are closed on Saturdays, Sundays and public holidays.
For urgent enquiries beyond business hours, please call JTC Essential Services (24/7) at 1800 533 2211.

For Feedback on Quality Service

Please send your feedback to JTC Quality Service Manager at,

For Feedback on Regulatory Matters
Pro Enterprise Panel

JTC Officers

Direct contact details of JTC staff can be found in the Singapore Government Directory.

Useful Contacts
JTC Essential Services/Maintenance (24/7) Tel: 1800 533 2211
Biopolis Facilities Helpdesk Tel: 6776 9036 / 6776 9039
Fusionopolis Facilities Helpdesk Tel: 6466 7460
Report-A-Fault mobile app QR code You can also use the Report-A-Fault mobile app to report any facilities or estate management matters.
Scan the QR code or visit this link to download the app!

Note: You will require a QR code reader to scan the QR code.

Jurong Island Directory
Emergency Command Centre Tel: 6268 1076 / 6268 1020
Visitor Pass Office Tel: 6268 1587 / 6664 0475
Jurong Island Fire Station Tel: 6267 4713
Media Contacts
24-hr Media Hotline Tel: 9673 8438
Christine Wong
Director, Communications Division
Tel: 6883 3052
Seng Woei Yuan
Deputy Director, Communications Division
Tel: 6883 3110
Nelyn Nah
Deputy Director, Communications Division
Tel: 6883 3302

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