• Overview
  • How to Sign Up
    and Log In
  • Log in as
    Customer
  • Log in as
    Prospect

Customer Service Portal

The Customer Service Portal (CSP) offers a comprehensive suite of services that is designed to shorten your business turnaround time. From making lease-related transactions to searching for available JTC properties, CSP puts convenience right at your fingertips.

Click here for a Quick Start Guide

Log in as: Services
Customer

View:

  • Property Details
  • Application Status
  • Messages
  • Statement of Account

Search and apply for available JTC properties:

  • Flatted Factory
  • Ramp-up Factory
  • Business Space
  • Standard Factory
  • Land

Lease-related transactions:

  • Renewal of Tenancy and Lease
  • Subletting (New, Renew, Termination and Change of Use)
  • Use of Property (Change of Use and Use as Registered Address)
  • Lease Assignment (Outright Assignment, With Leaseback, to Related Company and Change in Ownership)
  • Tenancy Transfer
  • Tenancy Termination
  • Submit Property-related Documents for Lease Confirmation and Environmental Baseline Studies

Payment:

Non-GIRO customers are able to pay online via Credit Card for administrative fees incurred from lease-related transactions.

Prospect

Search and apply for available JTC properties:

  • Flatted Factory
  • Ramp-up Factory
  • Business Space
  • Standard Factory
  • Land