Policy Formulation: Then and Now
JTC was formed in 1968 and tasked to develop and manage industrial facilities in Singapore. During the early years, industrialists could acquire industrial land and facilities with minimum criteria imposed on them. Over the years, with increasing scarcity of land in Singapore, more stringent criteria have been introduced to ensure optimum usage of land.
Today, the business environment is changing rapidly. JTC recognises the need to review our planning policies and guidelines to meet the demands of the knowledge-based economy (KBE). The guiding principles for reviewing our policies will focus on moving away from the traditional 'one size fits all' approach and regulating with a lighter touch.
Cutting out red tape remains a key focus. Our aim is to have a user-friendly and responsive JTC-customer interface. To achieve this, we have introduced "sunset clauses" to our policies. Policies will be reviewed at least once every 2 years and those that are no longer relevant will expire automatically.
Moving forward...
In reviewing our policies, we have adopted a pro-enterprise mindset. We proactively engage customers via platforms such as business association dialogues, to understand their concerns better. Customers can also look forward to more policy liberalisation. Some examples of our pro-enterprise policies include lifting of restrictions on subletting and assignment.
With the "negative list" approach to policy formulation, we are also moving away from specifying what customers "can do" to what customers "cannot do". An example would be: Instead of JTC prescribing the investment and plot ratio figures, customers will declare their investment and plot ratio figures. Their lease tenure will be adjusted accordingly if they did not meet their declared investment and plot ratio figures. Customers thus enjoy more flexibility in their business operations.
Customer satisfaction is our top priority and we constantly seek to upgrade and add value to our services. We hope that the policies, procedures and information contained in this website will guide you in your application for JTC facilities and in managing situations that may affect your arrangements with JTC, your neighbours and the relevant government agencies. We look forward to a pleasant partnership with you and wish you many years of happy occupancy with us.
For more details, please contact our officers at 1800-5687000 or 
for assistance.