JTC | Customer Services Portal

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Customer Service Portal

The Customer Service Portal (CSP) offers a comprehensive suite of services that is designed to shorten your business turnaround time. From making lease-related transactions to searching for available JTC properties, CSP puts convenience right at your fingertips.

Click here for a Quick Start Guide

Log in as:	Services
Customer	View: Property Details Application Status Messages Statement of Account Search and apply for available JTC properties: Flatted Factory Ramp-up Factory Business Space Standard Factory Land Lease-related transactions: Renewal of Tenancy and Lease Subletting (New, Renew, Termination and Change of Use) Use of Property (Change of Use) Lease Assignment (Outright Assignment, With Leaseback, to Related Company and Change in Ownership) Tenancy Transfer Tenancy Termination Submit Property-related Documents for Lease Confirmation and Environmental Baseline Studies Payment: JTC's Customer Service Centre at The JTC Summit is permanently closed. We are no longer accepting cheque and cash payment. With GIRO, payments are automatic, convenient and hassle-free. To ensure you’ve made the necessary arrangements to pay by GIRO, with effect from 15 Jan 2021, an administrative fee of $321 (with GST) will be charged per contract if you discontinue your GIRO arrangement during your existing tenure or are not on GIRO upon renewal of contract. A copy of the GIRO application form can be downloaded here. The following electronic payment methods are available for the transactions below: Rental payment: AXS Bill payment services (by DBS, OCBC and UOB) JTC Customer Service Portal (by eNETS) Fund transfer to JTC Corporation^* Bank : Overseas-Chinese Banking Corporation Limited SWIFT code: OCBCSGSG Bank Account No.: 501-104-970-001 PayNow to JTC Corporation^* Online tenancy renewal JTC Customer Service Portal (by eNETS & credit card) Enforcement fines AXS (please key in your 10 digit NOC Reference (e.g. JTC7654321) under the Reference Number field) Others Fund transfer to JTC Corporation^* Bank : Overseas-Chinese Banking Corporation Limited SWIFT code: OCBCSGSG Bank Account No.: 501-104-970-001 PayNow to JTC Corporation^* ^*For fund transfers/payments via PayNow, you are advised to quote your JTC account number, allocation number or contact information (e.g. company name & contact no.) to facilitate the identification of receipts. You can find your account number from your monthly Statement of Account.
Prospect	Search and apply for available JTC properties: Flatted Factory Ramp-up Factory Business Space Standard Factory Land

Services

Customer

View:

Property Details
Application Status
Messages
Statement of Account

Search and apply for available JTC properties:

Flatted Factory
Ramp-up Factory
Business Space
Standard Factory
Land

Lease-related transactions:

Renewal of Tenancy and Lease
Subletting (New, Renew, Termination and Change of Use)
Use of Property (Change of Use)
Lease Assignment (Outright Assignment, With Leaseback, to Related Company and Change in Ownership)
Tenancy Transfer
Tenancy Termination
Submit Property-related Documents for Lease Confirmation and Environmental Baseline Studies

Payment:

JTC's Customer Service Centre at The JTC Summit is permanently closed.

We are no longer accepting cheque and cash payment.

With GIRO, payments are automatic, convenient and hassle-free. To ensure you’ve made the necessary arrangements to pay by GIRO, with effect from 15 Jan 2021, an administrative fee of $321 (with GST) will be charged per contract if you discontinue your GIRO arrangement during your existing tenure or are not on GIRO upon renewal of contract. A copy of the GIRO application form can be downloaded here.

The following electronic payment methods are available for the transactions below:

Rental payment:
- AXS
- Bill payment services (by DBS, OCBC and UOB)
- JTC Customer Service Portal (by eNETS)
- Fund transfer to JTC Corporation^*
  Bank : Overseas-Chinese Banking Corporation Limited
  SWIFT code: OCBCSGSG
  Bank Account No.: 501-104-970-001
- PayNow to JTC Corporation^*
Online tenancy renewal
- JTC Customer Service Portal (by eNETS & credit card)
Enforcement fines
- AXS (please key in your 10 digit NOC Reference (e.g. JTC7654321) under the Reference Number field)
Others
- Fund transfer to JTC Corporation^*
  Bank : Overseas-Chinese Banking Corporation Limited
  SWIFT code: OCBCSGSG
  Bank Account No.: 501-104-970-001
- PayNow to JTC Corporation^*

^*For fund transfers/payments via PayNow, you are advised to quote your JTC account number, allocation number or contact information (e.g. company name & contact no.) to facilitate the identification of receipts. You can find your account number from your monthly Statement of Account.

Prospect

Search and apply for available JTC properties:

Flatted Factory
Ramp-up Factory
Business Space
Standard Factory
Land