Businesses looking for more information regarding the temporary suspension of activities can go to https://covid.gobusiness.gov.sg/
  • Overview
  • How to Sign Up
    and Log In
  • Log in as
    Customer
  • Log in as
    Prospect
  • Facilities & Estate
    Matters

Customer Service Portal

The Customer Service Portal (CSP) offers a comprehensive suite of services that is designed to shorten your business turnaround time. From making lease-related transactions to searching for available JTC properties, CSP puts convenience right at your fingertips.

Click here for a Quick Start Guide

Log in as: Services
Customer

View:

  • Property Details
  • Application Status
  • Messages
  • Statement of Account

Search and apply for available JTC properties:

  • Flatted Factory
  • Ramp-up Factory
  • Business Space
  • Standard Factory
  • Land

Lease-related transactions:

  • Renewal of Tenancy and Lease
  • Subletting (New, Renew, Termination and Change of Use)
  • Use of Property (Change of Use)
  • Lease Assignment (Outright Assignment, With Leaseback, to Related Company and Change in Ownership)
  • Tenancy Transfer
  • Tenancy Termination
  • Submit Property-related Documents for Lease Confirmation and Environmental Baseline Studies

Payment:

JTC's Customer Service Centre at The JTC Summit is permanently closed.

We are no longer accepting cheque and cash payment. With effect from 1 June 2020, a service fee of $50 (incl. of GST) will be imposed for cheque handling.

We encourage you to sign up for GIRO for more convenient payments. A copy of the GIRO application form can be downloaded here.

The following electronic payment methods are available for the transactions below:

  • Rental payment:
    • AXS
    • Bill payment services (by DBS, OCBC and UOB)
    • JTC Customer Service Portal (by eNETS)
    • Fund transfer to JTC Corporation*
      Bank : Overseas-Chinese Banking Corporation Limited
      SWIFT code: OCBCSGSG
      Bank Account No.: 501-104-970-001
    • PayNow to JTC Corporation*
      PayNow
  • Online tenancy renewal
    • JTC Customer Service Portal (by eNETS & credit card)
  • Enforcement fines
    • AXS (please key in your 10 digit NOC Reference (e.g. JTC7654321) under the Reference Number field)
  • Others
    • Fund transfer to JTC Corporation*
      Bank : Overseas-Chinese Banking Corporation Limited
      SWIFT code: OCBCSGSG
      Bank Account No.: 501-104-970-001
    • PayNow to JTC Corporation*
      PayNow

*For fund transfers/payments via PayNow, you are advised to quote your JTC account number, allocation number or contact information (e.g. company name & contact no.) to facilitate the identification of receipts. You can find your account number from your monthly Statement of Account.

Prospect

Search and apply for available JTC properties:

  • Flatted Factory
  • Ramp-up Factory
  • Business Space
  • Standard Factory
  • Land