Renewing your tenancy or lease

You will receive a reminder through the customer service portal 6 months in advance of your tenancy expiring.

If you qualify for tenancy renewal

If you qualify for tenancy renewal, a renewal notice will be sent to you 2 months before your tenancy expires.

Renewal notice

You will be notified of your tenancy renewal through the customer service portal, email and SMS.

Payments for the rental deposit top-up and stamp duty reflected in the notice will be automatically deducted from your GIRO account on the Thursday after you receive the renewal notice.

No further action is required.

Renewal offer

For some customers, you will receive a renewal offer through the customer service portal, email and SMS.

Log in to the customer service portal to accept the offer. Make the necessary payment online through debit/ credit card within 3 weeks of accepting the offer.

Changes in rent upon renewal

Your rent will be revised to the prevailing market rate upon renewal.

If you do not qualify for tenancy renewal

If you do not qualify for tenancy renewal, we will inform you 6 months in advance of your tenancy expiring through email and phone.

Your tenancy will end on the tenancy expiry date and we will contact you about returning your premises.

You will receive a reminder through the customer service portal 6 months in advance of your tenancy expiring.

If you qualify for tenancy renewal

If you qualify for tenancy renewal, we will alert you through phone and email to apply for renewal 3 months before your tenancy expires.

Apply for tenancy renewal
Things to note when applying:

We will inform you of the outcome of your application through the customer service portal, SMS and email within 14 days of your submission.

Renewal offer

If your application is successful, we will send you a renewal offer through the customer service portal, email and SMS.

Log in to the customer service portal to accept the offer. Make the necessary payment online through debit/credit card within 3 weeks of accepting the offer.

Changes in rent upon renewal

Your rent will be revised to the prevailing market rate upon renewal.

If you do not qualify for tenancy renewal

If you do not qualify for tenancy renewal, we will inform you 6 months in advance of your tenancy expiring through email and phone.

Your tenancy will end on the tenancy expiry date and we will contact you about returning your premises.

A business’ application for lease renewal takes into consideration new investments and plans for business growth.

To allow sufficient time to factor in your future plans, please engage us early.

If not, you will receive a reminder email 6 years in advance of your lease expiring. You must apply for lease renewal at least 3 years in advance of your lease expiring.

The lease expiry date can be found in the offer letter and under ‘Your Property Details’ in the customer service portal.

Applying for lease renewal

Log in to the customer service portal to submit your lease renewal application.

Things to note when applying:

  • Renewed lease tenure can be up to 20 years
  • Renewal is not guaranteed. It is subject to our assessment
  • You will need to provide the following details in your application:
    • Your business plan
    • Fixed Assets Investments such as Plant & Machinery (see Annex 1 of our Lease Renewal Handbook)
    • Gross plot ratio
    • Creation of good quality jobs and value-add to the economy
  • You will be held accountable for the details provided in your application. If your lease renewal application is approved, we will conduct an audit of the above details at the end of your investment period stated in our lease renewal offer

We will inform you of the outcome of your application through email within 3 months of your submission.

For more details, refer to our Lease Renewal Handbook.

Changes in rent upon renewal

Your rent will be revised to posted rates upon renewal.

You may choose to pay an upfront land premium for your entire lease period instead of monthly rental charges. If you wish to do so, please inform your JTC Customer Engagement Officer after you submit your lease renewal application. We will notify you of the upfront premium payable 3 months before the renewed term commences.

Practice Circulars

The following Practice Circulars have been issued: