Managing your CSP account

Managing my profile

Step 1:

Click on user’s name, then “My Profile”

UpdateProfile-Step1 

Step 2:

Click on “Edit” to update contact details

UpdateProfile-Step2

 


Managing users and permissions

The “My Users” function is available only to Approvers. Approvers can add or delete users and manage their permissions for the relevant JTC allocations.


Step 1: 

Click on "Manage", then "My Users".

AddUser-Step1

Step 2: 

Click "Add New User".

AddUser-Step2

Step 3: 

Fill in the details of the new user. You can also assign permissions to the user at this step.

AddUser-Step3

Step 4:

You have added a new user.

AddUser-Step4

Step 1:

Click on “Manage”, then “My Users”.

AssignPermission-Step1

Step 2:

Select User and click on “Edit”.

AssignPermission-Step2

Step 3:

To assign permissions:

1)   Select the relevant account.
2)  
Review the JTC allocations listed under the corresponding account
3)  Assign the required permissions. The available permissions include:

  • Submit Transactions
  • Key Contact at allocation level
  • Make Bill Payments
  • View e-statements

To grant all available permission at once, select “Select All”

4)  Select “Next” to save your changes.

AssignPermission-Step3

If all permissions are removed, the user will no longer have any allocated permissions for the selected account.

Step 1:

Select User and click on “Edit”.

RemovePermission-Step1

Step 2:

Click on “Edit” to update user details.

RemovePermission-Step2

Step 3:

Check or uncheck relevant permissions available and select “Next” to save your changes.

RemovePermission-Step3

Step 1:

Click on “Manage”, then “My Users”.

DeleteUser-Step1

Step 2:

Select User and click on “Delete".

DeleteUser-Step2

Step 3:

Click on “Confirm” to delete.

DeleteUser-Step3

Step 4:

Click on “Close” to complete deletion

DeleteUser-Step4