Managing your CSP account

Managing users and permissions

The “My Users” function is available only to Approvers. Approvers can add or delete users and manage their permissions for the relevant JTC allocations.


Step 1: 

Click on "Manage", then "My Users".

AddUser-Step1

Step 2: 

Click "Add New User".

AddUser-Step2

Step 3: 

Fill in the details of the new user. You can also assign permissions to the user at this step.

AddUser-Step3

Step 4:

You have added a new user.

AddUser-Step4

Step 1:

Click on “Manage”, then “My Users”.

AssignPermission-Step1

Step 2:

Select User and click on “Edit”.

AssignPermission-Step2

Step 3:

To assign permissions:

1)   Select the relevant account.
2)  
Review the JTC allocations listed under the corresponding account
3)  Assign the required permissions. The available permissions include:

  • Submit Transactions
  • Key Contact at allocation level
  • Make Bill Payments
  • View e-statements

To grant all available permission at once, select “Select All”

4)  Select “Next” to save your changes.

AssignPermission-Step3

If all permissions are removed, the user will no longer have any allocated permissions for the selected account.

Step 1:

Select User and click on “Edit”.

RemovePermission-Step1

Step 2:

Click on “Edit” to update user details.

RemovePermission-Step2

Step 3:

Check or uncheck relevant permissions available and select “Next” to save your changes.

RemovePermission-Step3

Step 1:

Click on “Manage”, then “My Users”.

DeleteUser-Step1

Step 2:

Select User and click on “Delete".

DeleteUser-Step2

Step 3:

Click on “Confirm” to delete.

DeleteUser-Step3

Step 4:

Click on “Close” to complete deletion

DeleteUser-Step4